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Study Online - Online Universities - Minnesota State Community & Technical College
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Serves: Worldwide
Enrollment: Semesters
Financial Aid: Yes
Scholarships: Yes
Contact Info:
State: Minnesota
City: Detroit Lakes
Street: 900 Hwy 34 E
ZIP: 56501
Phone: 800-456-8519
City: Detroit Lakes
Street: 900 Hwy 34 E
ZIP: 56501
Phone: 800-456-8519
Associate in Applied Science in Computer Help Desk Technician
A Computer Help Desk Technician interacts with individuals in business, industry, education, and government by providing technical solutions to customer critical problems related to software applications and relevant hardware. This is accomplished through problem analysis using phone service support, direct client service, and a variety of electronic means to achieve high level customer satisfaction and to accomplish the goals of the organization.
Upon the program completion, graduates will demonstrate customer service skills; develop and create technical/procedural documentation; be able to plan and conduct PC hardware/software installation to meet the end user's needs; troubleshoot PC hardware, networks and related peripherals; troubleshoot PC operating systems and software applications; apply technical support and end user training skills; plan and conduct workstation, network and peripheral maintenance to meet end user's needs, and more. This degree is offered at Detroit Lakes campus and online.
Upon the program completion, graduates will demonstrate customer service skills; develop and create technical/procedural documentation; be able to plan and conduct PC hardware/software installation to meet the end user's needs; troubleshoot PC hardware, networks and related peripherals; troubleshoot PC operating systems and software applications; apply technical support and end user training skills; plan and conduct workstation, network and peripheral maintenance to meet end user's needs, and more. This degree is offered at Detroit Lakes campus and online.
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Programs offered by this school:
Associate in Applied Science in Business Entrepreneurship
Associate in Applied Science in Computer Help Desk Technician
Associate in Applied Science in Computer Network Technology
Associate in Applied Science in Computer Programming
Associate in Applied Science in Health Information Technology
Associate in Applied Science in Human Resource
Associate in Applied Science in Medical Administrative Assistant
Associate in Applied Science in Paralegal
Associate in Applied Science in Pharmacy Technician
Associate in Applied Science in Radiologic Technology
Associate in Applied Science in Web Development
Associate of Science in Business
Associate of Science in Human Resource
Associates Degree in Nursing Mobility
Certificate Program in Billing Compliance Specialist
Certificate Program in Cisco Network Specialist
Certificate Program in Computer Network Security
Certificate Program in Computer Network Technology
Certificate Program in Computer Support Specialist
Certificate Program in Fire Company Officer
Certificate Program in Medical Receptionist
Certificate Program in Medical Transcription
Certificate Program in Web Development
Diploma Program in Computer Network Technology
Diploma Program in Lineworker/Electrical
Diploma Program in Medical Insurance Coding Specialist
Diploma Program in Medical Office Assisting
Diploma Program in Pharmacy Technician
Diploma Program in Web Development
Associate in Applied Science in Computer Help Desk Technician
Associate in Applied Science in Computer Network Technology
Associate in Applied Science in Computer Programming
Associate in Applied Science in Health Information Technology
Associate in Applied Science in Human Resource
Associate in Applied Science in Medical Administrative Assistant
Associate in Applied Science in Paralegal
Associate in Applied Science in Pharmacy Technician
Associate in Applied Science in Radiologic Technology
Associate in Applied Science in Web Development
Associate of Science in Business
Associate of Science in Human Resource
Associates Degree in Nursing Mobility
Certificate Program in Billing Compliance Specialist
Certificate Program in Cisco Network Specialist
Certificate Program in Computer Network Security
Certificate Program in Computer Network Technology
Certificate Program in Computer Support Specialist
Certificate Program in Fire Company Officer
Certificate Program in Medical Receptionist
Certificate Program in Medical Transcription
Certificate Program in Web Development
Diploma Program in Computer Network Technology
Diploma Program in Lineworker/Electrical
Diploma Program in Medical Insurance Coding Specialist
Diploma Program in Medical Office Assisting
Diploma Program in Pharmacy Technician
Diploma Program in Web Development